Adhering to the strictest specifications, we guarantee our products to be of esteemed craftsmanship and free of material defects. We are committed to your satisfaction and offer exemplary service and repair to back up all Karl Schumacher dental instruments.
At Karl Schumacher Dental, our skilled technicians have years of experience in sharpening and will make your instruments like new. We offer free sharpening services within the warranty timeframe. This means that over the lifetime of Karl Schumacher Extraction Forceps, and within the first year for all other tools, sharpening is available at no cost. Sharpening services are available for a fee on any dental instruments no longer under warranty, including instruments sold by other brands.
We are committed to maintaining the integrity and precision of dental instruments and will only repair those that can be made to function comparable to a new instrument. For example, our team will reshape the metal on an instrument, but we will not add new metal. If our team determines your Karl Schumacher instrument is irreparable and still under warranty, we will replace the instrument at no cost to you.
Visit our Warranty page for further details.
TO RETURN YOUR INSTRUMENTS FOR REPAIR, DOWNLOAD AND COMPLETE OUR REPAIR ORDER FORM.
If you have any questions or would like to request an approximate repair cost,
during normal business hours. When you send instruments for repair, you are agreeing to all repair costs unless you specifically request to be notified prior to starting the repair.